We care about your well-being and want to make sure you have the support you need. Here are answers to common questions about booking, attending, and managing guidance and counselling sessions.
1. How do I book a guidance and counselling session?
It’s simple!
Log in to the LMS and go to your Dashboard.
Open the course GC 101 – Guidance and Counselling (all students have access to this).
In the course menu (left-hand side), click the link to book a session.
Check the available times and pick one that suits you.
Fill in the reason for your booking (so your counsellor understands your needs).
Confirm your booking.
You’ll get a confirmation email with a call link, and it will also appear on your calendar.
2. How do I attend my session?
When it’s time for your session:
Open the call link sent to your email OR click the link directly from your calendar.
This will connect you to your counsellor at the scheduled time.
3. What if I need to cancel a session?
No problem!
Go back to the same booking interface you used to schedule the appointment.
Select the option to cancel your booking.
4. Can I rebook another session after cancelling?
Yes! ? You can use the same link to book another available time slot that works better for you.
Tip: Always try to book ahead and be clear about your reason for the session. This helps your counsellor prepare to give you the best support.
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